Is Simple Energy contacting customers to get pre-booking canceled? The company gave a statement

For those who have pre-booked Simple Energy's electric scooter, the company is asking them to cancel the booking. However, the company has not yet given any clarification on this. According to media reports, electric vehicle manufacturing company Simple Energy is contacting those customers who have made pre-booking through email and phone. Let us know what is the whole matter.

Through an email exchange with a customer, the Bangalore-based start-up has clarified that its team is reaching out to all customers via telephone to educate them about the "recent fraud being perpetrated by SimpleEnergy Pvt. Ltd." Awareness can be created.

The email also mentions that refunds will be initiated for all customers who have pre-booked the e-scooter. However, the EV maker is promising priority delivery to those who make pre-bookings after opening the experience center in its city. After these reports surfaced, Simple Energy issued an official statement.

It has come to our attention that some customers have received emails urging them to cancel their pre-bookings with Simple Energy. We understand the concern and want to clarify the situation to reduce any doubt or uncertainty. These emails were sent specifically to select customers residing in cities where fraudulent activities were detected, potentially threatening our company's reputation. This proactive step has been taken for the safety of our customers and they will be provided the option of a refund if they wish to reconsider their pre-booking.

Simple Energy announced that deliveries of the Simple One could begin in June 2023. However, the company has delivered only 40 units till August. Since then, not a single scooter has been delivered.