Air India fined Rs 1 lakh after passenger dies due to unavailability of wheelchair
Air India fined: Taking action, the Directorate General of Civil Aviation (DGCA) issued a show cause notice to Air India and sought a reply within seven days.
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The airline said the passenger's wife was provided with a wheelchair and was asked by staff to wait. He told the passenger that arrangements for another wheelchair were being made. Air India has been fined Rs 30 lakh after an 80-year-old passenger died while walking from the plane to the terminal at Mumbai's Chhatrapati Shivaji Maharaj International Airport as he was not provided with a wheelchair. The incident occurred on 16 February.
The Directorate General of Civil Aviation (DGCA) took action and issued a show cause notice to Air India and sought a reply within seven days. After reviewing the response, the regulator found Air India guilty and imposed a fine of Rs 30 lakh. The airline said the passenger's wife was provided with a wheelchair and staff asked her to wait while they arranged for another wheelchair. But instead, he chose to walk to the terminal with his wife.
