Google will add artificial intelligence to customer support

Currently, AI customer support is available for the beta versions of Google Maps and Play Store. The company is also incorporating AI in its other products including Gmail and Docs to improve the user experience.

Artificial intelligence model Gemini launched
The company recently launched its new Artificial Intelligence (AI) model, Gemini, to compete with ChatGPT. These AI tools are designed to behave like humans.

Google claims that Gemini does better than other models in tasks like understanding, reasoning, coding and planning. It has been introduced in three versions – Pro, Ultra and Nano.

Company planning
Google is working on a different strategy from companies like Microsoft and OpenAI to move forward in the field of AI. Along with software, Google is improving the capabilities of hardware.

The company recently introduced Gemini chatbot on Pixel 8 Pro, which can complete AI tasks easily. The company will roll out the AI customer support feature to all its users in the coming months.

Tech company Google has announced to add new features to Google Map to improve the experience of users. It will tell you details of landmarks found between locations, users will also be able to track local trains. It includes many features like Google Lens, Live View Walking, Lens in Efficient Routing, Address Descriptor and Local Train Support.

The company said that all these upcoming features will first be available for Android users, then they will be rolled out for iOS users also. Google said that the target of the features is to create localized maps for the needs of Indian users. Along with this, a more comprehensive map has to be developed for India, which meets the different needs of the country.